What are the ground rules for using Qatar 5G's digital infrastructure?

Our terms are built on clarity and mutual respect. This document outlines the operational parameters for accessing our network data, solutions platform, and public resources. It is designed to be read, not filed away.

Acceptable Use & Access Parameters

Section 1.0 | Effective: 2025-01-24

1.1 License to Access

Access to the Qatar 5G portal, including coverage maps and technical documentation, is granted under a limited, non-exclusive, and revocable license. This license is strictly for evaluation, planning, and operational use by qualified network architects, enterprise IT directors, and regulatory bodies. We monitor access patterns to ensure system integrity.

System Integrity Indicator

Visual anchor: System monitoring interface.

1.2 Prohibited Operations

To maintain network security and data fidelity, the following actions are strictly prohibited: automated scraping of coverage data, reverse engineering of our RF propagation models, and unauthorized attempts to access backend simulation tools. Any use of the platform to simulate attacks on Qatar's critical digital infrastructure is a violation of federal law.

1.3 Account Responsibility

Users registered under an enterprise account (e.g., Qatar Airways IT, Ooredoo Network Planning) are responsible for all activity conducted under their credentials. Notification of unauthorized access must be sent to security@qatar5g.com within 24 hours.

Data Sovereignty

Data Residency & Sovereignty

All data generated within the Qatar 5G ecosystem—including site surveys, latency metrics, and client configurations—resides exclusively on servers physically located within the State of Qatar. We do not transfer, mirror, or back up sensitive RF data to offshore jurisdictions. This is a contractual guarantee, not a feature.

  • Encrypted at rest (AES-256)
  • Client-isolated storage volumes
  • Zero-trust network architecture
Data Security Vault

Liability & Service Limitations

Clear boundaries for shared responsibility.

Accuracy of Coverage Tools

Qatar 5G provides predictive coverage maps and propagation models based on standard RF calculations. These tools are simulations. Actual on-site signal strength depends on variables including but not limited to: specific building materials (e.g., reinforced concrete attenuation), weather conditions, and temporary interference. We are not liable for discrepancies between predicted and measured signal in the field.

FIELD NOTE

"West Bay glass facades reflect mmWave significantly. Always verify with a site walk."

Force Majeure

Qatar 5G is not liable for service interruptions caused by events outside reasonable control, including sandstorms affecting microwave backhaul, regional fiber cuts, or regulatory actions by the Ministry of Transport and Communications.

Indemnification

Users agree to indemnify Qatar 5G against claims arising from unauthorized access or misuse of the portal by third parties via their credentials.

Third-Party Hardware

Specifications for third-party hardware (antennas, small cells) listed in our documentation are for reference only. Compatibility is not guaranteed.

Common Violations & How to Avoid Them

The "Shared Credential" Mistake

Failure: A team lead shares portal access with three junior engineers via a single login.

Remedy: Each user must have a distinct account. This ensures audit trails and limits exposure if a device is lost.

Ignoring Attenuation Data

Failure: Deploying mmWave hardware indoors without checking the "Concrete Loss" overlay on the map.

Remedy: Always toggle the "Material Attenuation" layer. If unsure, request a physical site survey from our engineering team.

Rogue Backhaul Setup

Failure: Configuring a 5G repeater without verifying backhaul capacity, causing network congestion.

Remedy: Consult the "Backhaul Capacity Planning" document in the Technology section before deployment.

Data Export Oversight

Failure: Exporting proprietary RF simulation data and distributing it to unverified external vendors.

Remedy: Review "Data Classification" (Section 4.1). Simulation data is marked "Internal Use Only."

Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of the State of Qatar. Any disputes arising from the use of qatar5g.com or related services shall be subject to the exclusive jurisdiction of the courts in Doha. We encourage users to contact us directly for an amicable resolution before initiating formal proceedings.

Arbitration Clause

For claims not resolved via mediation, binding arbitration will be conducted in Doha under the rules of the Qatar International Court and Dispute Resolution Centre (QICDRC).

Legal Notices

Qatar 5G
Al Bidda Tower, West Bay
Doha, Qatar

Phone: +974 4455 6677

Email: info@qatar5g.com

Key Questions for Enterprise Partners

A due diligence checklist for CTOs and Network Architects.

1. What is the guaranteed latency for critical applications? +
Latency is not "guaranteed" in a strict sense due to variable load and environmental factors. However, our SLA defines an "Expected Latency Range" (typically 8-15ms for dedicated mmWave slices) for planning purposes. Actual values depend on backhaul type and contention ratios.
2. How does the spectrum allocation impact our deployment cost? +
High-band mmWave spectrum offers superior speed but requires denser cell deployment. We provide a "Cost per Square Meter" calculator in the Business Solutions portal to help you balance spectrum costs against the number of required small cells.
3. Can we coexist with existing 4G infrastructure? +
Yes. Our "Non-Standalone" (NSA) architecture guide details how to overlay 5G on your current 4G core. This allows for a phased upgrade rather than a "rip and replace" operation.
4. What happens if equipment overheats during Qatar's summer? +
We maintain a "Heat Tolerance" index for all approved hardware vendors. Outdoor units rated below IP67 or lacking active cooling are not recommended for direct sun exposure between June and August.
5. How are backhaul constraints handled in remote areas? +
Fiber availability is mapped in our portal. Where fiber is absent, we model microwave backhaul options. Note that microwave links have specific rain-fade margins relevant to Qatar's climate.
6. What are the penalties for regulatory non-compliance? +
Violations of CITC (Ministry of Transport and Communications) regulations can result in license suspension. Our legal team provides a compliance checklist to ensure all installations meet local code.
7. Is data transferable to international HQs? +
Generally, no. Refer to Section 3.1 "Data Residency." If international transfer is required, a specific cross-border transfer impact assessment and approval is mandatory.

Ready to proceed with a compliant deployment?

Contact our engineering team to review these terms in the context of your specific project scope.

Initiate Project Review